Linguistic Modeling of Dialogue Management

Yukinori TAKUBO

Faculty of Literature, Kyushu University

6-19-1 Higashiku, Fukuoka 812, Japan

e-mail:f77504a@kyu-cc.cc.kyushu-u.ac.jp

We attempt to construct a performance model of speech, modeling the nature of operations the speaker/hearer performs in speech recognition and interpretation, with the limitation of memory and various distracting factors impeding ideal delivery and perception. For this purpose, we have developed a theory of discourse management, a version of Mental Space Theory, modified to accomodate dialogic discourse by incorporating a memory management system. We posit a cognitive interface between linguistic expression and knowledge-base. This interface contains pointers or indices linked to addresses in the knowledge base, controlling access paths to the data in the base. It also functions as working memory buffer for the production and interpretation of utterances. Thus the interface controls the input- output operations in speech. Utterances in a dialogue exchange can be redefined as input-output operations via this interface: registering, searching, editing, etc. We hypothesize that there are overt reflections of these mental operations in the forms of discourse particles such as interjections and fillers. We assume that they work as mental monitoring devices for these discourse management operations, thereby supporting the speaker in the speech performance within the limit of memory resources and various distracting factors. We have collected natural spoken data and examined the nature of discourse management operations by analyzing the uses of various discourse particles and interjections, within the model proposed in this study.

Keywords: discourse markers, fillers, performance model, mental monitor, discourse management